Privacy Policy

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Privacy Policy – Rudved EV

Rudved EV (“we”, “our”, “us”) is committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or purchase our EV charging products and services.

1. Information We Collect
1.1 Personal Information

We may collect the following personal and business information:

  • • Full name
  • • Email address
  • • Phone number
  • • Billing and shipping addresses
  • • Company name and GST details (for B2B clients)
  • • Payment-related information
1.2 Technical Information

When you access our website, we may automatically collect:

  • • IP address
  • • Browser type and device details
  • • Pages visited and time spent
  • • Cookies and tracking identifiers
1.3 Product & Service Data

For customers using our EV chargers or related software, we may collect:

  • • Charging session logs
  • • Charger performance data
  • • Firmware update status
  • • Diagnostic and error reports
2. How We Use Your Information

We use collected information to:

  • • Process and fulfill orders
  • • Provide installation, maintenance, and support services
  • • Improve our website, products, and customer experience
  • • Communicate product updates, alerts, and relevant offers
  • • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information with:

  • • Authorized installation and service partners
  • • Payment gateways and logistics companies
  • • Regulatory authorities, when required by law
  • • Business partners, only with your consent

All third parties follow data protection and confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies to improve website functionality, analyse traffic, and personalise user experience. You may disable cookies through your browser, but doing so may impact certain site features.

5. Data Protection & Security

We use industry-standard security measures, including encryption, access controls, and server monitoring, to protect your information. While we strive to ensure maximum security, no online platform is completely risk-free.

6. Your Rights

You may request:

  • • Access to your personal data
  • • Correction of inaccurate information
  • • Deletion of your data (subject to legal obligations)
  • • Opt-out from marketing communication

Requests can be made via email: [Insert Official Email]

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Policy Updates

We may revise this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

9. Contact Information

For privacy-related queries, contact:
📧 [Insert Official Email]
📍 Rudved EV, Mumbai, Maharashtra, India

Last Updated: 15 Jan, 2026